The Lodge Made Right™ Limited Lifetime Warranty For over 125 years, we’ve been your trusted partner in the kitchen. We promise to continue making high-quality cookware you can rely on for the next 125 years. And above all, we promise you’ll love your Lodge cookware so much you’ll pass it down to the next generation. With that promise in mind, your new piece of cast iron comes with a limited lifetime warranty issued by Lodge Manufacturing Co. and designed to cover repairs or replacements related to the quality and performance of your cookware. That means if your Lodge cast iron doesn’t meet our standards or yours, we’ll make things right. Additional Warranty Provisions Applying to Enameled Cast Iron Products USA Enamel™ & Essential Enamel If you notice damage to your cookware during the normal course of cooking, Lodge will replace or repair it free of charge with a similar product or one of equal value if the defective product is no longer in production. Please note that we cannot guarantee replacement of the defective cookware with an item of the same color. This limited lifetime warranty does not cover damage occurring outside the normal course of cooking. Please see below for other actions that void the warranty. What is covered by the Made Right limited lifetime warranty? The Made Right limited lifetime warranty covers normal household use—if your enameled cast iron chips, cracks, or is otherwise damaged during cooking, we’ll repair or replace it. If your cookware arrives damaged in its container, we’ll also repair or replace it. What is not covered by the Made Right limited lifetime warranty? The Made Right limited lifetime warranty does not include damage from use in commercial establishments, accidents. drops, mishandling, misuse, neglect, overheating, or any use inconsistent with the directions included with the cookware. As a consumer product subject to high temperatures, some changes in color of interior and exterior surface finishes may occur. This is not a flaw and is not covered under the limited lifetime warranty. Damage caused by melted items, or other external sources and residues left on the surfaces from the use of abrasive cleaners or polishes, also is not covered. Small cosmetic blemishes inherent to sand casting and hand finishing which don’t affect the performance of the cookware are also not covered. Color defects, rust, staining, scuffing, powdery surfaces, or rough surfaces—either within the pot or on the outside—are not covered under warranty. Can the Made Right limited lifetime warranty be voided? Yes. For this warranty to apply, the owner must follow the use and care instructions provided with the product. Further, here are a few things not to do with your enameled cast iron cookware, which void the warranty: Do not heat empty enameled cookware on the stovetop. Do not use metal utensils—they can scratch the cookware surface. Do not use citrus-based cleaners as they can dull the exterior gloss; note that this does include some detergents. Do not stack your enameled cookware; instead, use pot protectors or cookware protectors to pad pieces and avoid chipping. Do not use enameled cookware on campfires or in microwaves. Do not use enameled cookware on heat sources that can’t be easily controlled; for example, outdoor charcoal or wood pellet grills. How long does the Made Right limited lifetime warranty last? Lodge Cast Iron cookware is warranted by Lodge to be free from defects in material and workmanship at the time of purchase, to the original individual purchaser or recipient by gift. The limited lifetime warranty provided above is exclusive of all other warranties expressed or implied. This warranty is made by Lodge Manufacturing Company, Inc., and no other person or entity. Need us to make it right? Here’s how. Please review our troubleshooting advice and full warranty terms to see if your item qualifies for warranty protections. To have Lodge repair or replace your cookware (at Lodge’s option) through the Made Right limited lifetime warranty, please include your proof of purchase, mailing address, and a brief note explaining the defect to the address below. Lodge may request that you send pictures of the defects, or that you return the product at Lodge’s expense (required if Lodge opts to repair the product). Please note that this warranty applies to the original individual purchaser or recipient by gift, and does not apply to commercial establishments or commercial use. ATTN: Customer Care | Lodge Manufacturing Co. 204 E. 5th Street | South Pittsburg, TN 37380 1.833.LODGEUSA (1.833.563.4387) @lodgecastiron Additional Warranty Provisions Applying to Seasoned Cast Iron & Seasoned Carbon Steel Products Classic Cast Iron, Chef Collection™, Blacklock™ & Seasoned Carbon Steel If you notice damage to your cookware during the normal course of cooking, Lodge will replace or repair it free of charge with a similar product or one of equal value if the defective product is no longer in production. This limited lifetime warranty does not cover damage occurring outside the normal course of cooking. What is covered by the Made Right limited lifetime warranty? The Made Right limited lifetime warranty covers normal household use—if your seasoned cast iron or carbon steel cracks or warps, we’ll repair or replace it. If your cookware arrives in its shipping container damaged, we’ll also repair or replace it. The Made Right limited lifetime warranty also covers quality issues that impact cooking and use. Lodge cookware undergoes rigorous quality reviews before leaving our Foundry, but in the small chance that you receive a product with excessive grind or chatter marks that inhibit cookware performance, holes in the casting, metallic projections, or other casting defects, these items are covered by the Made Right limited lifetime warranty. What is not covered by the Made Right limited lifetime warranty? The Made Right limited lifetime warranty does not include damage from use in commercial establishments, accidents, drops, product mishandling, misuse, neglect, overheating, or any use inconsistent with the directions included with the cookware. Damage caused by melted items, or other external sources and residues left on the surfaces from the use of abrasive cleaners or polishes, also is not covered. Small cosmetic blemishes inherent to sand casting, and hand finishing which don’t affect the performance of the cookware, are also not covered. Rust, pitting, roughness, sticky seasoning, flaking, and odors are not covered under warranty. Most of these issues can be addressed with some simple troubleshooting—learn more here. Can the Made Right limited lifetime warranty be voided? Yes. For this warranty to apply, the owner must follow the use and care instructions provided with the product. Further, here are a few things not to do with your seasoned cast iron cookware, which void the warranty: Do not wash seasoned cast iron or carbon steel in the dishwasher. Do not soak seasoned cast iron or carbon steel in water. Do not use seasoned cast iron or carbon steel in the microwave. How long does the Made Right limited lifetime warranty last? Lodge Cast Iron cookware is warranted by Lodge to be free from defects in material and workmanship at the time of purchase, to the original individual purchaser or recipient by gift. The limited lifetime warranty provided above is exclusive of all other warranties expressed or implied. This warranty is made by Lodge Manufacturing Company, Inc., and no other person or entity. Need us to make it right? Here’s how. Please review our troubleshooting advice and full warranty terms to see if your item qualifies for warranty protections. To have Lodge repair or replace your cookware (at Lodge’s option) through the Made Right limited lifetime warranty, please include your proof of purchase, mailing address, and a brief note explaining the defect to the address below. Lodge may request that you send pictures of the defects, or that you return the product at Lodge’s expense (required if Lodge opts to repair the product). Please note that this warranty applies to the original individual purchaser or recipient by gift, and does not apply to commercial establishments or commercial use. ATTN: Customer Care | Lodge Manufacturing Co. 204 E. 5th Street | South Pittsburg, TN 37380 1.833.LODGEUSA (1.833.563.4387) @lodgecastiron
The Lodge Made Right™ Limited Lifetime Warranty For over 125 years, we’ve been your trusted partner in the kitchen. We promise to continue making high-quality cookware you can rely on for the next 125 years. And above all, we promise you’ll love your Lodge cookware so much you’ll pass it down to the next generation. With that promise in mind, your new piece of cast iron comes with a limited lifetime warranty issued by Lodge Manufacturing Co. and designed to cover repairs or replacements related to the quality and performance of your cookware. That means if your Lodge cast iron doesn’t meet our standards or yours, we’ll make things right. Additional Warranty Provisions Applying to Enameled Cast Iron Products USA Enamel™ & Essential Enamel If you notice damage to your cookware during the normal course of cooking, Lodge will replace or repair it free of charge with a similar product or one of equal value if the defective product is no longer in production. Please note that we cannot guarantee replacement of the defective cookware with an item of the same color. This limited lifetime warranty does not cover damage occurring outside the normal course of cooking. Please see below for other actions that void the warranty. What is covered by the Made Right limited lifetime warranty? The Made Right limited lifetime warranty covers normal household use—if your enameled cast iron chips, cracks, or is otherwise damaged during cooking, we’ll repair or replace it. If your cookware arrives damaged in its container, we’ll also repair or replace it. What is not covered by the Made Right limited lifetime warranty? The Made Right limited lifetime warranty does not include damage from use in commercial establishments, accidents. drops, mishandling, misuse, neglect, overheating, or any use inconsistent with the directions included with the cookware. As a consumer product subject to high temperatures, some changes in color of interior and exterior surface finishes may occur. This is not a flaw and is not covered under the limited lifetime warranty. Damage caused by melted items, or other external sources and residues left on the surfaces from the use of abrasive cleaners or polishes, also is not covered. Small cosmetic blemishes inherent to sand casting and hand finishing which don’t affect the performance of the cookware are also not covered. Color defects, rust, staining, scuffing, powdery surfaces, or rough surfaces—either within the pot or on the outside—are not covered under warranty. Can the Made Right limited lifetime warranty be voided? Yes. For this warranty to apply, the owner must follow the use and care instructions provided with the product. Further, here are a few things not to do with your enameled cast iron cookware, which void the warranty: Do not heat empty enameled cookware on the stovetop. Do not use metal utensils—they can scratch the cookware surface. Do not use citrus-based cleaners as they can dull the exterior gloss; note that this does include some detergents. Do not stack your enameled cookware; instead, use pot protectors or cookware protectors to pad pieces and avoid chipping. Do not use enameled cookware on campfires or in microwaves. Do not use enameled cookware on heat sources that can’t be easily controlled; for example, outdoor charcoal or wood pellet grills. How long does the Made Right limited lifetime warranty last? Lodge Cast Iron cookware is warranted by Lodge to be free from defects in material and workmanship at the time of purchase, to the original individual purchaser or recipient by gift. The limited lifetime warranty provided above is exclusive of all other warranties expressed or implied. This warranty is made by Lodge Manufacturing Company, Inc., and no other person or entity. Need us to make it right? Here’s how. Please review our troubleshooting advice and full warranty terms to see if your item qualifies for warranty protections. To have Lodge repair or replace your cookware (at Lodge’s option) through the Made Right limited lifetime warranty, please include your proof of purchase, mailing address, and a brief note explaining the defect to the address below. Lodge may request that you send pictures of the defects, or that you return the product at Lodge’s expense (required if Lodge opts to repair the product). Please note that this warranty applies to the original individual purchaser or recipient by gift, and does not apply to commercial establishments or commercial use. ATTN: Customer Care | Lodge Manufacturing Co. 204 E. 5th Street | South Pittsburg, TN 37380 1.833.LODGEUSA (1.833.563.4387) @lodgecastiron Additional Warranty Provisions Applying to Seasoned Cast Iron & Seasoned Carbon Steel Products Classic Cast Iron, Chef Collection™, Blacklock™ & Seasoned Carbon Steel If you notice damage to your cookware during the normal course of cooking, Lodge will replace or repair it free of charge with a similar product or one of equal value if the defective product is no longer in production. This limited lifetime warranty does not cover damage occurring outside the normal course of cooking. What is covered by the Made Right limited lifetime warranty? The Made Right limited lifetime warranty covers normal household use—if your seasoned cast iron or carbon steel cracks or warps, we’ll repair or replace it. If your cookware arrives in its shipping container damaged, we’ll also repair or replace it. The Made Right limited lifetime warranty also covers quality issues that impact cooking and use. Lodge cookware undergoes rigorous quality reviews before leaving our Foundry, but in the small chance that you receive a product with excessive grind or chatter marks that inhibit cookware performance, holes in the casting, metallic projections, or other casting defects, these items are covered by the Made Right limited lifetime warranty. What is not covered by the Made Right limited lifetime warranty? The Made Right limited lifetime warranty does not include damage from use in commercial establishments, accidents, drops, product mishandling, misuse, neglect, overheating, or any use inconsistent with the directions included with the cookware. Damage caused by melted items, or other external sources and residues left on the surfaces from the use of abrasive cleaners or polishes, also is not covered. Small cosmetic blemishes inherent to sand casting, and hand finishing which don’t affect the performance of the cookware, are also not covered. Rust, pitting, roughness, sticky seasoning, flaking, and odors are not covered under warranty. Most of these issues can be addressed with some simple troubleshooting—learn more here. Can the Made Right limited lifetime warranty be voided? Yes. For this warranty to apply, the owner must follow the use and care instructions provided with the product. Further, here are a few things not to do with your seasoned cast iron cookware, which void the warranty: Do not wash seasoned cast iron or carbon steel in the dishwasher. Do not soak seasoned cast iron or carbon steel in water. Do not use seasoned cast iron or carbon steel in the microwave. How long does the Made Right limited lifetime warranty last? Lodge Cast Iron cookware is warranted by Lodge to be free from defects in material and workmanship at the time of purchase, to the original individual purchaser or recipient by gift. The limited lifetime warranty provided above is exclusive of all other warranties expressed or implied. This warranty is made by Lodge Manufacturing Company, Inc., and no other person or entity. Need us to make it right? Here’s how. Please review our troubleshooting advice and full warranty terms to see if your item qualifies for warranty protections. To have Lodge repair or replace your cookware (at Lodge’s option) through the Made Right limited lifetime warranty, please include your proof of purchase, mailing address, and a brief note explaining the defect to the address below. Lodge may request that you send pictures of the defects, or that you return the product at Lodge’s expense (required if Lodge opts to repair the product). Please note that this warranty applies to the original individual purchaser or recipient by gift, and does not apply to commercial establishments or commercial use. ATTN: Customer Care | Lodge Manufacturing Co. 204 E. 5th Street | South Pittsburg, TN 37380 1.833.LODGEUSA (1.833.563.4387) @lodgecastiron
